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You can contact our customer service by sending us an email at contact@iboomshop.com or through the chat located on the homepage of our website.

Yes, we offer a 30-day warranty from the date of receipt for products that are defective or broken. Please refer to our Return Policy page for more details or email us at contact@iboomshop.com.

To help you choose the correct size, we provide a size chart on each product's page. For clothes, we advise you to measure a garment you have at home and compare it to the measurements on our size chart to avoid any mistakes. For shoes, simply follow the standard size chart.

Yes, we offer free international shipping to the majority of countries. If your country is not covered by our guaranteed delivery, we will find an alternative so that you can purchase our products.

We offer customer support to assist with any questions or concerns. Please contact us via email at contact@iboomshop.com or through our chat, the link can be found in the footer of our webpage.

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Please contact our customer service via email at contact@iboomshop.com within 7 days of receiving your order. We will provide instructions for returns and replacements.

You can cancel your order within 1 hour of placing the purchase. After this time frame, your order has likely been processed in our system, and you'll need to wait for the product to arrive at your residence. Once you receive the product, you have a 7-business day window to request cancellation and return.

You can change or cancel your order if it has not been processed yet. You have 1 hour after the purchase to request a cancellation or change in the order. Please contact our customer service as soon as possible to check the options for amending your order. After 1 hour, your order will be processed, and cancellation will no longer be possible.

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