Cancellation Policy

Order Cancellation

• How can I cancel an order?

You can change or cancel your order if it has not been processed yet. You have 1 hour after your purchase to request a cancellation or product modification. Please contact our customer service as soon as possible to check your order modification options. After 1 hour, your order will be processed, and cancellation is no longer possible.

• I accidentally canceled my order, can I resume it?

If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email contact@iboomshop.com if you have any questions — we’re here to help.

• I requested cancellation after my order was processed ?

 In this case, you will need to wait for the order to arrive at your residence, and you have a period of 7 business days to request the cancellation and product return.

You have any question about your order ? don’t hesitate to contact us at :

contact@iboomshop.com
We’re here to help.